holiday rent - chile camper rental companies
holiday rent - camper rental chile
In 1995, the supplier realized that Chile and camper tourism was a match made in heaven. The result was the founding of the company Holidayrent, whose services have encountered a great demand ever since. Holiday Rent works especially with clients from Europe, North America and Australia, where this form of tourism is already very established.
Camper tourism is no mass product. Thus it suits the supplier well being a rather small company. This way, they can provide their customers with the best, most personalized and most flexible service on the market. This philosophy has worked well so far and they intend to go on like this and become even better - in order to provide their clients with a standard of quality that exceeds their expectations and makes their experience in Chile perfect.
Why choose to explore Chile with Holidayrent?
- They offer a multilingual service, with employees who can speak English, German, French, Spanish and even Portuguese.
- The campers are high quality Chilean products constructed to defy the rough climatic conditions from the Atacama Desert to Patagonia.
- The vehicles are regularly maintained. Safety first!
- In the unlikely event that something goes wrong with your vehicle - there is a 24 hour emergency phone service, seven days a week, so you can be assured someone will personally take care of your problem.
You can count on Holidayrent!
Holiday Rent Rental Terms
Please note: If you do not book in the local currency of the country where your rental takes place the payment due dates will change and your main vehicle rental charges will be payable in full upon confirmation of your booking.
This is to lock in the currency rate of the day you booked on and avoid further currency fluctuations. Some charges like taxes, compulsory fees, extra items may still be payable upon pick up of your vehicle in their local currency.
(Please note, If you book in the local currency of the country where your rental takes place the standard payment terms described under the heading Payment Terms will apply.)
Terms of payment
An initial non refundable deposit will be secured at the time of booking confirmation. At the same time a secondary Supplier deposit of 30% of the remaining balance due will be taken, please ensure that you have the funds available on your nominated account at this time. The final balance due will be required 60 days prior pick up. If the booking should be made in less than 60 days before departure, the total amount is due immediately.
We only accept for payment the following credit cards: Visa, MasterCard, American Express, Diners Club
Cancellation police
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 93 days prior to pick up = 10% of the rental price
If cancelled 92 – 48 days prior to pick up = 30% of the rental price
If cancelled 47 – 23 days prior to pick up = 80% of the rental price
If cancelled 22 – 0 days prior to pick up = 100% of the rental price
Minimum requirements
- National (recommended with translation) or international driver’s license
- Credit card with a limit of minimum € 1,000
- Minimum 25 years of age
- Minimum rental of 15 days during high season
Main depot
Santiago
Further Pick-Up und Drop-Off places
Arica, Iquique, Calama, San Pedro de Atacama, Antofagasta, Copiapó,Valparaíso, Temuco, Pucón, Valdivia, Osorno, Puerto Montt, Puerto Varas, Coihaique, Balmaceda, Puerto Natales, Punta Arenas. More locations are available on request.
One-way rentals
One-way rentals are available for a fee between depot locations.
Pick-up and Drop-off
Can be arranged outside of Santiago (but inside Chile), as well as on weekend and holidays. On January 1 and on December 25 campers will neither be rented out nor received. The usual drop-off location for the campers outside of Santiago is either the local airport or a previously agreed upon place, usually a hotel.
The vehicle and the camper are to be returned in a clean swept state from the inside and cleaned from the outside, fuelled up and in the same state as they have been found upon rental. In case that the vehicle or the camper are returned in an unacceptable state of tidiness, Holiday Rent reserves the right to charge the renter a cleaning fee of 40 €. In case that the previously established mileage has been exceeded, a charge of 0.50 € per km applies. We highly recommend notifying us as soon as the usage of excess mileage becomes apparent.
Compulsory coverage
The rental prices do not contain insurance, however, we offer a vehicle-CDW combination insurance with either 1,000 € or 350 € deductible per accident. Damages to the vehicle and to the camper up to total loss as well as material and personal damages of third parties are covered up to the amount of ca. 130,000 €.
Guarantee
As a measure of guarantee the renter is obliged to sign a credit card voucher in blank. This voucher will be handed back to the renter upon return of the vehicle, given that there are no irregularities.
Travel insurance
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
Change of booking
Shall the client wish to change the category of the camper for a higher one, they are obliged to pay the difference. Shall the client wish to change the category of the camper for a lower one, Holiday Rent will reimburse the due amount given that the inquiry has been made at least 45 days before the rental date. The same regulation applies if the price gets affected positively or negatively by the change, such as by change of the rental season or the number of days.
Exchange of Campers
Should the camper be not available for unforeseen circumstances, we reserve us the right to replace the vehicle by a comparable or superior one. This will be at no additional costs for the customer. Shall there be no vehicle of equal or higher value available, the client will be reimbursed with a partial amount of the rental, if they are content with the rental of a vehicle of a lower value. Shall this not be the case, the client will be reimbursed the total amount of the rental plus a non-monetary compensation, usually in form of two overnight stays in a mid-range hotel. Shall the client not agree with the form of compensation, we are at disposition to discuss other forms of compensation on site.
Border crossing
Leaving Chilean territory is only possible to Argentina, neither to Bolivia, nor to Peru. Before the border crossing to Argentina, it is possible to get the mandatory CDW and vehicle insurance for abroad through us. The costs of this coverage will be charged with 5 € per day (independently from the time actually spent in Argentina), in case that either the pick-up or the drop-off of the vehicle takes place in Santiago. Shall pick-up and drop-off of the vehicle take place outside of Santiago, the daily cost will be 7 € per day. The minimal charge will be equivalent to 15 days,
the maximum charge will be equivalent to 60 days. This CDW insurance is only effective on Argentinean territory. The client is at liberty to enter and exit the country as many times as he pleases. The vehicle insurance covers damages to the own vehicle as well as the camper up to total loss. The CDW covers material damages to third parties up an amount of 20,000 US Dollar and personal damages to third parties up to an amount of 40,000 US Dollar.
Attention: Before crossing the border to Argentina, we highly recommend the rental of snow chains!
Restrictions
Smoking as well as pets are strictly prohibited in the campers of Holiday Rent. In Chile and Argentina only public roads and roads that can be clearly identified as such can be used, since in case of an accident on these grounds, the insurance company will not assume liability. Hence driving off-road is not permitted.
Liability
The renter is liable up to his deductible:
- for any damage to the car, including damages caused by rocks and stones on the street. In case of even a minor damage to the windshield, the renter has to pay for a new one.
- for damages to mechanical parts of the vehicle, such as the clutch or the shock absorbers, unless the posterior revision proves that the parts failed due to fatigue, in which case it is the responsibility of Holiday Rent
- for all kinds of damage to the floor of the vehicle caused by bad road conditions. On roads in a bad condition speed must not exceed 15 km/h.
- for damages caused by the neglect of maintenance.
- for damages caused by careless handling as defined in this document.
- for damages to property and bodily injury to third parties.
The renter is liable to the full extent if the damages mentioned above were incurred under circumstances contrary to the contract. This is given if:
- damage is caused under the influence of alcohol or drugs.
- damage is caused by the use of roads that can not clearly be identified as such. (see section Restrictions)
Furthermore the renter liable to the full extent:
- for loss of or damage to personal property.
- for warning and administrative fines as well as any other traffic penalties. In this case, an additional administrative fee of € 15 will be charged.
Maintenance
The renter is obliged to regularly check the oil and fuel level, tire pressure, the tension of the chains (if applicable) as well as the and the condition of battery charge.
Accident / Repairs
In the case of a breakdown, the renter is asked to call us immediately. We have a 24 hour emergency breakdown service in Chile and Argentina. In the event of a serious problem a tow truck will be sent to take the renter to the nearest car repair station in order to solve the problem.
The renter is allowed to carry out repairs up to a value of 100 € without prior authorization. The possibility of reimbursement of these costs will be evaluated upon return of the camper. Repairs which exceed this amount require the previous approval of Holiday Rent.
FAQ
If I rent a single cab vehicle, can two people sit in the front while one stays in the camper in the back?
Yes, this is possible and permitted by Chilean law.
Are there camping sites in Chile?
A lot of them, actually. But it should be noted that the quality of these camping sites do not always live up the European or American standards. To be sure to find one of these camping sites alright, you will be handed a camping guide upon rental.
Can I drive more than 100 km per day?
For an extra charge you can increase that number to 300 km / day, even 550 km / day.
Do I have to pay in Euros?
No. We would even prefer you paying in Chilean Pesos. But you can also pay in US Dollars. All other currencies upon request.
How do I get to your office?
We will pick you up free of cost from the airport or your hotel and bring you here. We only have to know where and when. If you don’t want a transfer, then you can either get here by taxi or by public transportation: Metro station Los Leones and then with the bus 104 towards Puente Alto or the 212 towards La Pintana. After the intersection of Los Leones with Francisco Bilbao (ca. 10 – 15 minutes aprox.) you get off.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Holiday Rent Rental Terms for travel between 01-Apr-2010 and 30-Apr-2013
Please note: If you do not book in the local currency of the country where your rental takes place the payment due dates will change and your main vehicle rental charges will be payable in full upon confirmation of your booking.
This is to lock in the currency rate of the day you booked on and avoid further currency fluctuations. Some charges like taxes, compulsory fees, extra items may still be payable upon pick up of your vehicle in their local currency.
(Please note, If you book in the local currency of the country where your rental takes place the standard payment terms described under the heading Payment Terms will apply.)
Terms of payment
An initial non refundable deposit will be secured at the time of booking confirmation. At the same time a secondary Supplier deposit of 30% of the remaining balance due will be taken, please ensure that you have the funds available on your nominated account at this time. The final balance due will be required 60 days prior pick up. If the booking should be made in less than 60 days before departure, the total amount is due immediately.
We only accept for payment the following credit cards: Visa, MasterCard, American Express, Diners Club
Cancellation police
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 93 days prior to pick up = 10% of the rental price
If cancelled 92 – 48 days prior to pick up = 30% of the rental price
If cancelled 47 – 23 days prior to pick up = 80% of the rental price
If cancelled 22 – 0 days prior to pick up = 100% of the rental price
Minimum requirements
- National (recommended with translation) or international driver’s license
- Credit card with a limit of minimum € 1,000
- Minimum 25 years of age
- Minimum rental of 15 days during high season
Main depot
Santiago
Further Pick-Up und Drop-Off places
Arica, Iquique, Calama, San Pedro de Atacama, Antofagasta, Copiapó,Valparaíso, Temuco, Pucón, Valdivia, Osorno, Puerto Montt, Puerto Varas, Coihaique, Balmaceda, Puerto Natales, Punta Arenas. More locations are available on request.
One-way rentals
One-way rentals are available for a fee between depot locations.
Pick-up and Drop-off
Can be arranged outside of Santiago (but inside Chile), as well as on weekend and holidays. On January 1 and on December 25 campers will neither be rented out nor received. The usual drop-off location for the campers outside of Santiago is either the local airport or a previously agreed upon place, usually a hotel.
The vehicle and the camper are to be returned in a clean swept state from the inside and cleaned from the outside, fuelled up and in the same state as they have been found upon rental. In case that the vehicle or the camper are returned in an unacceptable state of tidiness, Holiday Rent reserves the right to charge the renter a cleaning fee of 40 €. In case that the previously established mileage has been exceeded, a charge of 0.50 € per km applies. We highly recommend notifying us as soon as the usage of excess mileage becomes apparent.
Compulsory coverage
The rental prices do not contain insurance, however, we offer a vehicle-CDW combination insurance with either 1,000 € or 350 € deductible per accident. Damages to the vehicle and to the camper up to total loss as well as material and personal damages of third parties are covered up to the amount of ca. 130,000 €.
Guarantee
As a measure of guarantee the renter is obliged to sign a credit card voucher in blank. This voucher will be handed back to the renter upon return of the vehicle, given that there are no irregularities.
Travel insurance
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
Change of booking
Shall the client wish to change the category of the camper for a higher one, they are obliged to pay the difference. Shall the client wish to change the category of the camper for a lower one, Holiday Rent will reimburse the due amount given that the inquiry has been made at least 45 days before the rental date. The same regulation applies if the price gets affected positively or negatively by the change, such as by change of the rental season or the number of days.
Exchange of Campers
Should the camper be not available for unforeseen circumstances, we reserve us the right to replace the vehicle by a comparable or superior one. This will be at no additional costs for the customer. Shall there be no vehicle of equal or higher value available, the client will be reimbursed with a partial amount of the rental, if they are content with the rental of a vehicle of a lower value. Shall this not be the case, the client will be reimbursed the total amount of the rental plus a non-monetary compensation, usually in form of two overnight stays in a mid-range hotel. Shall the client not agree with the form of compensation, we are at disposition to discuss other forms of compensation on site.
Border crossing
Leaving Chilean territory is only possible to Argentina, neither to Bolivia, nor to Peru. Before the border crossing to Argentina, it is possible to get the mandatory CDW and vehicle insurance for abroad through us. The costs of this coverage will be charged with 5 € per day (independently from the time actually spent in Argentina), in case that either the pick-up or the drop-off of the vehicle takes place in Santiago. Shall pick-up and drop-off of the vehicle take place outside of Santiago, the daily cost will be 7 € per day. The minimal charge will be equivalent to 15 days,
the maximum charge will be equivalent to 60 days. This CDW insurance is only effective on Argentinean territory. The client is at liberty to enter and exit the country as many times as he pleases. The vehicle insurance covers damages to the own vehicle as well as the camper up to total loss. The CDW covers material damages to third parties up an amount of 20,000 US Dollar and personal damages to third parties up to an amount of 40,000 US Dollar.
Attention: Before crossing the border to Argentina, we highly recommend the rental of snow chains!
Restrictions
Smoking as well as pets are strictly prohibited in the campers of Holiday Rent. In Chile and Argentina only public roads and roads that can be clearly identified as such can be used, since in case of an accident on these grounds, the insurance company will not assume liability. Hence driving off-road is not permitted.
Liability
The renter is liable up to his deductible:
- for any damage to the car, including damages caused by rocks and stones on the street. In case of even a minor damage to the windshield, the renter has to pay for a new one.
- for damages to mechanical parts of the vehicle, such as the clutch or the shock absorbers, unless the posterior revision proves that the parts failed due to fatigue, in which case it is the responsibility of Holiday Rent
- for all kinds of damage to the floor of the vehicle caused by bad road conditions. On roads in a bad condition speed must not exceed 15 km/h.
- for damages caused by the neglect of maintenance.
- for damages caused by careless handling as defined in this document.
- for damages to property and bodily injury to third parties.
The renter is liable to the full extent if the damages mentioned above were incurred under circumstances contrary to the contract. This is given if:
- damage is caused under the influence of alcohol or drugs.
- damage is caused by the use of roads that can not clearly be identified as such. (see section Restrictions)
Furthermore the renter liable to the full extent:
- for loss of or damage to personal property.
- for warning and administrative fines as well as any other traffic penalties. In this case, an additional administrative fee of € 15 will be charged.
Maintenance
The renter is obliged to regularly check the oil and fuel level, tire pressure, the tension of the chains (if applicable) as well as the and the condition of battery charge.
Accident / Repairs
In the case of a breakdown, the renter is asked to call us immediately. We have a 24 hour emergency breakdown service in Chile and Argentina. In the event of a serious problem a tow truck will be sent to take the renter to the nearest car repair station in order to solve the problem.
The renter is allowed to carry out repairs up to a value of 100 € without prior authorization. The possibility of reimbursement of these costs will be evaluated upon return of the camper. Repairs which exceed this amount require the previous approval of Holiday Rent.
FAQ
If I rent a single cab vehicle, can two people sit in the front while one stays in the camper in the back?
Yes, this is possible and permitted by Chilean law.
Are there camping sites in Chile?
A lot of them, actually. But it should be noted that the quality of these camping sites do not always live up the European or American standards. To be sure to find one of these camping sites alright, you will be handed a camping guide upon rental.
Can I drive more than 100 km per day?
For an extra charge you can increase that number to 300 km / day, even 550 km / day.
Do I have to pay in Euros?
No. We would even prefer you paying in Chilean Pesos. But you can also pay in US Dollars. All other currencies upon request.
How do I get to your office?
We will pick you up free of cost from the airport or your hotel and bring you here. We only have to know where and when. If you don’t want a transfer, then you can either get here by taxi or by public transportation: Metro station Los Leones and then with the bus 104 towards Puente Alto or the 212 towards La Pintana. After the intersection of Los Leones with Francisco Bilbao (ca. 10 – 15 minutes aprox.) you get off.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Holiday Rent Insurance
Compulsory coverage
The rental prices do not contain insurance, however, we offer a vehicle-CDW combination insurance with either 1,000 € or 350 € deductible per accident. Damages to the vehicle and to the camper up to total loss as well as material and personal damages of third parties are covered up to the amount of ca. 130,000 €.
Border crossing
Leaving Chilean territory is only possible to Argentina, neither to Bolivia, nor to Peru. Before the border crossing to Argentina, it is possible to get the mandatory CDW and vehicle insurance for abroad through us. The costs of this coverage will be charged with 5 € per day (independently from the time actually spent in Argentina), in case that either the pick-up or the drop-off of the vehicle takes place in Santiago. Shall pick-up and drop-off of the vehicle take place outside of Santiago, the daily cost will be 7 € per day. The minimal charge will be equivalent to 15 days, the maximum charge will be equivalent to 60 days. This CDW insurance is only effective on Argentinean territory. The client is at liberty to enter
and exit the country as many times as he pleases. The vehicle insurance covers damages to the own vehicle as well as the camper up to total loss. The CDW covers material damages to third parties up an amount of 20,000 US Dollar and personal damages to third parties up to an amount of 40,000 US Dollar.
Attention: Before crossing the border to Argentina, we highly recommend the rental of snow chains!
Liability
The renter is liable up to his deductible:
- for any damage to the car, including damages caused by rocks and stones on the street. In case of even a minor damage to the windshield, the renter has to pay for a new one.
- for damages to mechanical parts of the vehicle, such as the clutch or the shock absorbers, unless the posterior revision proves that the parts failed due to fatigue, in which case it is the responsibility of Holiday Rent
- for all kinds of damage to the floor of the vehicle caused by bad road conditions. On roads in a bad condition speed must not exceed 15 km/h.
- for damages caused by the neglect of maintenance.
- for damages caused by careless handling as defined in this document.
- for damages to property and bodily injury to third parties.
The renter is liable to the full extent if the damages mentioned above were incurred under circumstances contrary to the contract. This is given if:
- damage is caused under the influence of alcohol or drugs.
- damage is caused by the use of roads that can not clearly be identified as such. (see section Restrictions)
Furthermore the renter liable to the full extent:
- for loss of or damage to personal property.
- for warning and administrative fines as well as any other traffic penalties. In this case, an additional administrative fee of € 15 will be charged.